Why Aizen exists
The pattern repeats at every enterprise.
Aizen was built by engineers who led SRE and platform teams, and watched the same pattern play out at every company they worked with.
Buy a new monitoring tool. Then another. Then an AIOps layer on top to "correlate." Every quarter the toolchain grows. The dashboards multiply. The alert noise gets worse. And when something actually breaks at 2 AM, the best engineers still spend the first thirty minutes figuring out where to look, not fixing the problem.
Incident response is where AI stops short. It hands an engineer a hypothesis and walks away. That gap is where the 2 AM pages live, and it is where Aizen plays.
Why now. Agents are writing production code faster than any team can review it. Google's DORA research finds AI adoption correlates with a measurable rise in code instability, and telemetry across 22,000 developers puts incidents per pull request up more than threefold. The volume went up. The number of engineers on call did not.
A team that recovers in thirty minutes but faces three times the incidents doesn't have an MTTR problem. It has a capacity problem — and capacity is the one thing you can't hire your way out of fast enough.
Aizen has been pressure-tested with SRE leaders at Meta, NVIDIA, IBM, HP, Chase, Intuit, Palo Alto Networks, Yahoo, eBay, and Tangoe. Their feedback hardened the design choices that matter most: rollback on every action, read-only ingest, no data egress, single-click human override for high-risk fixes.