Why I built Aizen
I'm Chandni Singh. I've spent years leading SRE and platform teams — and watched the same pattern play out at every company I worked with.
We'd buy a new monitoring tool. Then another. Then an AIOps layer on top to "correlate." Every quarter, the toolchain grew. The dashboards multiplied. The alert noise got worse. And when something actually broke at 2 AM, my best engineers still spent the first 30 minutes figuring out where to look, not fixing the problem.
The insight that started Aizen was simple: SRE is the only engineering discipline where the AI tools stop at "here's a hypothesis." Coding assistants write the code. Sales tools draft the email. But incident response AI just hands you a Slack message and walks away. That gap is where the 2 AM pages live. That gap is where Aizen plays.
I've been pressure-testing the product with SRE leaders at Meta, NVIDIA, IBM, HP, Chase, Intuit, Palo Alto Networks, Yahoo, eBay, and Tangoe. Their feedback hardened the design choices that matter most — rollback on every action, read-only ingest, no data egress, single-click human override for high-risk fixes. The result is a system enterprise platform teams can actually deploy, not a demo that breaks at week three.
— Chandni Singh, Founder · Aizenops